Chatbot Market to Witness Significant Growth with Emergence of Covid-19 As Various Companies Look Forward To Automate Various Processes
Chatbot market is expected to witness significant growth as chatbot is a very powerful and reliable consumer relation and marketing strategy for retail businesses. Statistics demonstrate that consumers spend twice as much time in chat rooms than in email or instant messages. When you use a bot to deliver product messages to prospects, you can customize the campaign to meet the individual needs of your customers. If the customer enjoys your messages or finds it personal, they are likely to pass along your information to friends. Chatbot is ideal because it provides real-time support for their users, enabling companies to respond to consumer questions in a timely manner and to increase sales. Chatbots have grown in popularity because of their ability to engage potential customers in conversations. This is especially beneficial in areas where brand recognition is critical. Moreover, with the emergence of Covid-19 and various companies looking forward to automate various processes, the cha